You are more than welcome to return or exchange your purchase.
1. Within 30 days, we accept returns or exchanges.
2. The item must be returned in new, resellable condition, with all tags attached.
3. Please note that for an item exchange, you (the purchaser) are responsible for all postage and pressing costs for items returned or traded.
4. The cost of shipping is not refunded.
5. If the product you have received is not as described, or is defective, we shall process a refund.
6. Refunds will be given once the items have been received by us, please send your item by a trackable method, because if we do NOT receive the items we will be UNABLE to refund.
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You are more than welcome to Shipping your purchase.
1. All packages are delivered via Royal Mail.
2. If the packaging is damaged or tempered, please refuse delivery (broken seals).
3. After payment has been completed, items will be dispatched within one working day. (Monday through Friday).
4. The item purchased today will be dispatched the following business day, except in rare cases where it may take up to three business days.
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For more information Please WhatsApp the Following Number: +44 7438349590 ( 9 AM TO 5 PM ) Monday to Saturday.
THANK YOU FOR SHOPPING!
(” We Provide original & guaranteed products. Our Customers are at the heart of our Company”)
Refunds & Returns FAQS
What is the best way for me to return my order?
If it doesn’t fit, you have 30 days to return it for free. Just make a note of the items you’re returning on the return form.
Is there a fee for shipping?
Our standard delivery is free throughout the UK if you spend £59.90 or more.
When can I expect my refund?
It could take up to 14 days for your return to be processed completely. Your refund will be refunded to the payment method you used when you placed your order…
What should I do if my purchase arrives broken or defective?
You have the option to make a complaint with us if an item is damaged or defective. We’ll need a few details from you to process your complaint.
My return label has vanished. I’m not sure how I’m going to replace it?
If you don’t have a return label, a printable PDF copy will be prepared for you at the end of the online process. Our return policy is 30 days.
If you are unhappy with your purchase or believe it arrived damaged, you may return any unworn item to us for a full refund.
Is it possible to return numerous orders at once?
Multiple orders cannot be returned at the same time.
My refund has not yet been received. So, what do I do now?
We’re sorry to learn that your package was not received! Please contact our customer support.
Delivery and returns via Click & Collect
Delivery and returns to and from the parcel shop are both free*. In 14 days, refunds will be processed. During the checkout process…
Is it possible to return a used item?
We have the right to deny a return if it is damaged or if it is deemed unsanitary and Items that are only worn to check if they fit are not considered worn. We have the right to deny a return if the product has been damaged…
Genuineness of products
Our website sells only authentic stuff. We only do business with reliable manufacturers who deliver high-quality products.